FAQ

	Question. What is B4Playing?
	Answer. The B4Playing tool is designed to provide online casino player’s current casino news and other relevant online casino notifications and information (alerts, messages, bonuses, frauds, tournaments, etc.), based on a user’s specified profile. B4Playing is configurable by each user to receive only the information that is relevant to their profile. The B4Playing tool “pushes” the information to the user’s desktop, and the user can access the data they receive with a simple click of the mouse.
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	Question. Is B4Playing Free?
	Answer. Yes! B4Playing is absolutely free. There are no strings attached. It is a not a trial offer, and you will not be expected to provide any type of payment for B4Playing services at the time you download or at a later day. You can enjoy all B4Playing has to offer at no cost to you.
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	Question. How do I obtain B4Playing?
	Answer. Go to the download page at www.b4playing.com/download/ and follow the instructions.
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	Question. How do I pronounce the name B4Playing?
	Answer. B4Playing is pronounced “Before Playing”. Before playing (B4Playing) referrers to the information you receive before you play at an online casino or poker room.
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	Question. Can I use B4Playing with Windows 98 or Windows ME?
	Answer. Yes. B4Playing is compatible with Windows 98, Windows ME, and Windows XP. You should have no problem downloading, installing and running the B4Playing tool with these Windows operating systems.
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	Question. Can anyone become a B4Playing user?
	Answer. Yes, as long as the use of such programs is not prohibited by law in your country. To learn more about the legal conditions a B4Playing user must abide by, please refer to the B4Playing user terms and agreement.
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	Question. Who can I ask if I have additional questions?
	Answer. Should you have additional questions and cannot find the answer within our website, please contact us with your question(s) and we’ll be happy to provide you with an answer as soon as possible.
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	Question. Can I obtain B4Playing in my preferred language?
	Answer. B4Playing currently supports 7 languages: English, French, Germany, Spanish, Italian, Chinese and Japanese. You are provided the option of selecting your preferred language during installation.
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	Question. Does B4Playing contain any spyware?
	Answer. Absolutely NOT! B4Playing is 100% spyware free. We do not support spyware in any shape or form. To learn more about spyware read our No Spyware section.
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	Question. How can I customize B4Playing settings?
	Answer. You can customize the B4Playing settings by clicking the “Main” option located in the menu and selecting “preference”. To learn more about customizing your B4Playing settings you can also refer to the B4Playing user guide.
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	Question. How can I uninstall B4Playing?
	Answer. To uninstall the B4Playing tool do the following: Click on “Start” Select “Control Panel” From the menu. Choose the “Add or Remove Programs” from the control panel menu. Scroll through the programs in the list until you find B4Playing. Select it and click on “remove” or “uninstall”. The un-installation program will run. When it is finished the program will be removed from your computer.
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	Question. What is the bonus optimizer?
	Answer. The bonus optimizer is a unique and helpful addition to the B4Playing tool. It allows us to provide you with the best online casino options, where you can obtain the most value for your money, based on the amount you want to deposit.
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	Question. How do I start using B4Playing?
	Answer. Starting your B4Playing experience is an easy process. Simply download, install and run it, and follow all instructions. You can also learn more on how to start your experience by consulting the B4Playing user guide.
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	Question. How do I install B4Playing?
	Answer. To install B4Playing, simply follow the instructions provided by the installation wizard. The installation wizard should begin after you download B4Playing and open it. You will find that the B4Playing user guide also provides further instructions.
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	Question. How do I change my e-mail address in my profile?
	Answer. Go to preferences located under “Main” and you should be provided with the option of changing your current email address to your new one. Simply erase the first and type in your preferred choice. Should you have a problem, consult the B4Playing user guide, or contact us.
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	Question. How do I change my password?
	Answer. Go to preferences located under “Main” and select the change password option. You will be prompted to re-type your original password, and then your new one, followed by the re-typing of the new password. As long as all passwords have been entered correctly, you should be able to change your password without a problem. Should you have trouble, consult the B4Playing user guide or contact us.
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	Question. I lost my password. How can I retrieve it?
	Answer. If you have lost your password, don’t worry. You can retriever your password by going to the lost my password page (link). Simply plug your email address into the space indicated and your password will be sent to you via email. Just ensure that you use the email address currently registered in your B4Playing account.
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	Question. What is alerts settings?
	Answer. Alerts settings allows you to set alerts for different online gambling data you may want to receive. To learn more about B4Playing alerts settings, consult the B4Playing user guide.
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	Question. What type of alerts can I set?
	Answer. You can set up a variety of alerts. It all depends on your personal gambling interests. For instance you can set up alerts to receive information and reminders on upcoming poker tournaments, new bonuses or new casino games, etc. Consult the B4Playing user guide should you require further information.
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	Question. How many alerts will I receive?
	Answer. The number of alerts you receive depends on the number of alerts you schedule when you setup your preferences.
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	Question. What is the source origin of the data I receive?
	Answer. Data is obtained from two sources: 1. B4Playing automatically collects data from the casinos and poker rooms that are stored in our database, and present the relevant data you want directly to you. 2. B4Playing has a professional team of casino and poker players that are dedicated to providing you with the best information available.
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	Question. How often is the data getting updated?
	Answer. The data is updated at least every 24 hours.
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	Question. How many casinos and poker rooms does B4Playing have in its database?
	Answer. This number is currently growing and changes frequently. It is our goal to feature hundreds of online casinos and poker rooms in our database. The more casinos and poker rooms we feature enables us to provide you with the absolute best online gambling data, so you can obtain the absolute best online gambling experience just the way you want it.
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	Question. How is the information you present sorted?
	Answer. B4Playing sorts your information based on your personal customized preferences: the type of data, the amount of data and the order in which you would prefer the data displayed. For instance, if a user only wanted information on the top 3 sites offering the best blackjack bonuses, B4Playing will provide the user with a list of the top 3 casino sites currently offering the best bonuses, beginning with the best bonus first. Thus, by being able to customize the type, amount and order of data you would like to receive, B4P provides you with the optimal bonuses for your preferences.
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	Question. Do you change the data you receive?
	Answer. No, we do not change the data we receive. We only scan for mistakes that could occur. If you have discovered mistakes or have feedback please let us know by contacting us.
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	Question. Is the data reliable?
	Answer. Yes! The core data is collected from the properties (online casinos and poker rooms) themselves, this is the same data you use when you visit the casino or poker room.
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	Question. Can I decide what type of information I’ll receive?
	Answer. Yes. Simply go to preferences located under “Main” and indicate the information you would like to receive. Consult the B4plyaing user guide if you require further information.
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	Question. How do you decide what information to send me?
	Answer. The B4Playing tool is designed to provide you with the online gambling data that is relevant to the information you have indicated in your preferences. Therefore, if you have requested information regarding online poker tournaments, B4Playing will provide you with this information, as you have requested. Thus, it is important that you specify the type of information you would like to receive, so B4Playing can provide you with the best and most relevant data.
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	Question. Does B4Playing contain any spyware?
	Answer. Absolutely NOT! B4Playing is 100% spyware free. We do not support spyware in any shape or form. To learn more about spyware read our No Spyware section.
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	Question. Can I get a trojan horse or other virus from using B4Playing?
	Answer. Absolutely NOT! B4Playing is completely free of all viruses. You will not expose your computer to any harmful threats by installing and running B4Playing.
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	Question. Is B4Playing secure?
	Answer. Yes, B4Playing is totally secure. To learn more about the security we provide visit out privacy policy section.
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	Question. How do I select a good password for B4Playing?
	Answer. To create a secure password for B4Playing, it is best to mix capital and lower case letters with numbers (I.E. PassWord7). The trick is to try and choose a password that you can remember but is unique. Passwords are case sensitive and must be at least 6 characters.
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	Question. Is the information I provide secured?
	Answer. Yes, B4Playing does not sell or pass on the information you provide to third parties. We respect your privacy, and take security very seriously. To learn more about your security, be sure to check out our Privacy Policy.
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	Question. What do you do with my personal information?
	Answer. The personal information you provide B4Playing is kept private. We do not sell or send your personal information to third parties. We respect the privacy of our users and do everything in our power to provide them with the top of the line security. Check out our Privacy Policy for more information.
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	Question. What is the 'refer a friend program'?
	Answer. The ‘refer a friend program’ is a special program that enables you to obtain prizes and special bonuses for simply introducing and referring friends to B4Playing. For every 3 friends you refer and who join B4Playing, you will be awarded a very special prize!
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	Question. Who can join the program?
	Answer. Anyone can join the ‘refer a friend program’! You simply need to be registered with B4Playing. As long as B4Playing is installed and operational on your computer, you can join the ‘refer a friend program’ and start introducing your friends to B4P!
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	Question. What do I need to do in order to join?
	Answer. You require nothing to join the program. To join, click on the “Invite your friend” button. Fill in the emails and name(s) of the friend(s) you wish to invite, and click “submit” – It’s that simple. Once your friend(s) have completed the registration you will receive a notification along with your prize.
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	Question. How does the program work?
	Answer. The ‘refer a friend program’ is designed to provide you with special rewards for referring friends to B4Playing, and provide your friends with the excellent opportunity of becoming a part of B4P. By clicking on the “Invite your friend” button, and submitting the referrals, B4Playing will notify your friends about your invitation to join B4Playing and provide them with a link to our site so they can learn about and register with us. Remember, although you can independently tell your friends about B4Playing via email or by word of mouth, you will only earn special rewards from B4Playing by referring friends via our program. Through our program you will be letting B4Playing know of your good deeds so we can properly thank you and reward you accordingly.
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	Question. Can I refer as many friends as I can?
	Answer. Yes. There is no limit to the number of friends you can invite. Remember, every three friends you refer you’ll be awarded with a special B4Plyaing prize. Therefore, feel free to invite as may people as you want. It is our wish for B4Playing to be enjoyed by many users.
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	Question. When will I be rewarded for the friend(s) I refer?
	Answer. You will be rewarded for the friend(s) you refer once they have completed their registration with B4Playing and have been active for 14 days.
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	Question. Which protocols does B4Playing use?
	Answer. B4Playing employs a user authentication protocol that ensures your security. A user’s connection is not authenticated if there is any breach in protocol, and connection to B4Playing is not granted. Regardless if a user is granted access or not, a message will appear. The message will either inform the user they are connected, or provide them with a reason for why authentication failed and connection declined. We’ve personally designed the management tools and software interface of the B4Playing tool to ensure that our program cannot be tampered with by hackers. We have third party security packages to ensure that the B4Playing system is well protected. We also feature an up-to-date information and reminder protocol that provides users the option of receiving data on personally selected online gambling information, rather than receiving all data in one lump sum. In addition, the data that is collected and sent is current, and users can also receive reminders about upcoming events. Once users receive information they can directly access the related casino sites without any other interference.
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	Question. Does B4Playing support proxy servers?
	Answer. Yes. Go to preferences located under “Main”, and locate the proxy servers. You should not need to setup proxy servers, because most routers and firewalls automatically route the connection between you and internet web servers. However, you can change the proxy servers if necessary.
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	Question. What is a Proxy?
	Answer. A proxy server is a type of server that exists between a client application (I.E. a web browser) and a real server (whatever it is you’re are accessing I.E. website, streaming video, email, etc.). It permits clients to connect to other network services via an indirect network connection. A client connects to the proxy server and requests a file, resource or a connection to a different server. The proxy server intercepts the client’s requests to the real server to discover if it can complete the request itself. If it fails, it will forward the request that has been made to the real server.
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	Question. What should I do if I registered but did not receive a verification email?
	Answer. If you have registered but did not receive a verification email within 24 hours of your registration, try again. It is possible that there was a problem with the internet connection, or that you may have entered your email incorrectly. If you register again and still do not receive a verification email from us, contact us.
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	Question. How can I solve my firewall issues?
	Answer. If you are having problems with your firewall because it is blocking components of B4Playing, Try changing the proxy server. If this does not fix your firewall problem, contact us.
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	Question. What happens if I lose my internet connection?
	Answer. If you should lose your internet connection while you are running B4Playing, don’t worry. As soon as you are connected to the internet again, simply log back into B4Playing.
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	Question. Is B4Playing available for Mac OS, Linux, Palm OS, Pocket PC...?
	Answer. Unfortunately, B4Playing is currently only available for Windows users. One of our future goals is to provide our services to other computer operating systems. We apologize for any inconvenience this has caused non-windows users, and hope to provide you with our excellence soon.
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